System Administration and IT Infrastructure Services

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster.

By the end of this course you’ll be able to: 

  • utilize best practices for choosing hardware, vendors, and services for your organization. 
  • understand how the most common infrastructure services that keep an organization running work, and how to manage infrastructure servers. 
  • understand how to make the most of the cloud for your organization. 
  • manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP. 
  • choose and manage the tools that your organization will use. 
  • backup your organization’s data and know how to recover your IT infrastructure in the case of a disaster. 
  • utilize systems administration knowledge to plan and improve processes for IT environments.

Course Plan:

  • Week 1: What is system administration
  • Week 2: Network and Infrastructure Services
  • Week 3: Software and Platform Services
  • Week 4: Directory Services
  • Week 5: Data Recovery & Backups
  • Week 6: Final Project
Who Is This Course For? 

IT support specialists, network administrators, and all who wants to improve their IT skills

What Will You Learn? 
how to backup your organization’s data and know how to recover your IT infrastructure
n the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator.
In the second week of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks.
In the third week of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users.
In the fourth week of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP.
In the fifth week of this course, we'll learn about data recovery and backups. In any tech role, it's important to know how to backup and recover data -- it's even more important for system administration. We will also learn about common corporate practices like designing a disaster recovery plan and writing post-mortem documentation. By the end of this module, you'll know the tradeoffs between on-site and off-site backups, understand the value and importance of backup and recovery testing, know different options for data backup (as well as the risks) and understand the purpose and contents of a disaster recovery plan.
The last week of this course is dedicated to the final project. For the final project, you will apply all the skills you've learned in this course by providing systems administration consultation. You will assess the IT infrastructure of three fictitious (but very real-life based!) companies and provide recommendations and advice about how to support their IT infrastructure. By the end of this project, you will demonstrate the skills and problem-solving techniques of a SysAdmin.
Prerequisite 

Operating Systems and You: Becoming a Powerful User

Mentor(s) 

John Sturman

John Sturman has been working in and around software for more than 30 years as a technical writer, instructor, and project manager. He is a ScrumAlliance Certified Scrum Master as well as trained to facilitate groups with Liberating Structures, and has used his knowledge to train his students in a variety of courses.  

Jack Lobianco

Jack possesses over 20 years of proven leadership in the information technology (IT) sector, covering roles in Integration Engineering, product management, and development of Windows tools and automation in financial services.

Jack has been a Delivery Manager for enterprise-wide financial services; he is successful managing customer and vendor relationships, leading extremely productive and motivated people and projects.

Duration 
25 hrs / 5 weeks
Cost 
$699.00
Tags 
#coding
#course
Bootcamp 
IT support Professional Certificate

Course Schedule:

This course is not currently scheduled. Please sign up if you want to get this course soon.