Operating Systems and You: Becoming a Powerful User

In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware.

By the end of this course you’ll be able to: 

  • navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter. 
  • set up users, groups, and permissions for account access. 
  • install, configure, and remove software on the Windows and Linux operating systems. 
  • configure disk partitions and filesystems. 
  • understand how system processes work and how to manage them.
  • work with system logs and remote connection tools. 
  • utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role.

Course Plan:

  • Week 1: Navigating the System
  • Week 2: Users and Permissions
  • Week 3: Package and Software Management
  • Week 4: Filesystems
  • Week 5: Process Management
  • Week 6: Operating Systems in Practice
Who Is This Course For? 

All who wants to learn and improve their IT support skills and find their job promotion as IT support specialists or system administrators

What Will You Learn? 
the Windows and Linux operating systems
In the first week of this course, we will cover the basics of Windows and Linux operating systems (OS). We will learn about how directories and files work in Windows and Linux OS. You will also learn practical ways to manipulate files and directories in the Windows graphical user interface (GUI), Windows command line interface (CLI), and Linux shell. By the end of this module, you will interact with files and directories and perform basic text manipulation in Windows and Linux OS.
In the second week of this course, we'll learn about configuring users and permissions in Windows and Linux OS. As an IT Support Specialist, it's important to know how to grant the appropriate permissions to users and groups for both Windows and Linux OS. By the end of this module, you will know how to add, modify, and remove users for a computer and for specific files and folders by using the Windows GUI, Windows CLI, and Linux shell.
In the third week of this course, we'll learn about package and software management in Windows and Linux OS. It's important to know how package installs work and how devices and drivers are managed within these operating systems. We will also learn about different packaging and file compression methods. By the end of this module, you will know how to create, update, and remove software by using the Windows GUI, Windows CLI and Linux shell.
In the fourth week of this course, we'll learn about how filesystems work for Windows and Linux OS. We'll learn about filesystem types and why they're different for certain OS. We'll learn about disk partitioning and virtual memory and why these are so important for an IT Support Specialist's role. We'll also cover ways mount and unmount filesystems, read disk usage, and repair filesystems. By the end of this module, you will partition and format a disk drive yourself in both Windows and Linux.
In the fifth week of this course, we'll explore process management. As an IT Support Specialist, it is important to use system tools to read and understand process statuses of machines. We will cover ways to start and terminate a process in Windows and Linux. We will also apply troubleshooting tools to solve problems with processes and resources. By the end of this module, you will use Windows and Linux commands to do practical process maintenance.
In the last week of this course, we will cover some of the practical aspects of operating systems that you'll use all the time in IT Support. We will cover remote access and how to troubleshoot a computer from afar. We'll explore virtualization tools to manage and remove virtual instances, use logs for system monitoring, and show you a few different techniques for OS deployment. By the end of this module, you will apply all the skills from this course to debug some issues within Windows and Linux OS.
Prerequisite 

The Bits and Bytes of Computer Networking

Mentor(s) 

John Sturman

John Sturman has been working in and around software for more than 30 years as a technical writer, instructor, and project manager. He is a ScrumAlliance Certified Scrum Master as well as trained to facilitate groups with Liberating Structures, and has used his knowledge to train his students in a variety of courses.  

Jack Lobianco

Jack possesses over 20 years of proven leadership in the information technology (IT) sector, covering roles in Integration Engineering, product management, and development of Windows tools and automation in financial services.

Jack has been a Delivery Manager for enterprise-wide financial services; he is successful managing customer and vendor relationships, leading extremely productive and motivated people and projects.

Duration 
25 hrs / 5 weeks
Cost 
$699.00
Tags 
#coding
#course
Bootcamp 
IT support Professional Certificate

Course Schedule:

This course is not currently scheduled. Please sign up if you want to get this course soon.