Pivoteer #2 - MHV - banking transformation

Pivoteer #2 - Mid-Hudson Valley Federal Credit Union

To see the episode, follow either Facebook https://www.facebook.com/OpenHubProject/videos/590253788538412/

or watch in on YouTube: https://youtu.be/fbNXST5mNKA

Pivoteers & Pioneers - Technology Enabled Recovery in the Age of Social Distancing

On Friday, May 29, 2020, OpenHub livestreamed its second episode of its Pivoteers & Pioneers series: Tech Enabled Recovery in the Age of Social Distancing. OpenHub believes that local businesses sharing stories about how technology helped them adapt during the shutdown will support the recovery of our local economy.

This episode of Pivoteers & Pioneers featured a truly local, regional financial institution, Mid-Hudson Valley Federal Credit Union, MHV. Representing MHV on the webisode was Michael Mattone, Vice President of Community Impact and Robert Mills, Chief Information Officer.

MHV was an early adopter of tech, installing Personal Tellers as early as 2011. However, our exploratory storytelling unearthed an unexpected component that made their tech pivots really succeed.

While it is true that MHV’s investment in tech helped create stability and allowed them to continue serving their members without interruption. What made MHV really pull through was tech <em>coupled</em> with the leadership style of CEO Wayne Winkler.
Winkler encourages transparency and communication that keeps everyone involved and contributing. “He encourages ‘360 degree thinking’ and one of his favorite expressions is, ‘thinking on the balls of your feet, instead of your heels,’” said Michael Mattone. Mattone attributed the success of their pivots because leadership at MHV values the intelligence and contribution of its employees. Is your business combining tech with open leadership?

Where to start with tech for your business?

As witnessed during the shutdown, the use of technology has been an integral part of everyone’s pivot. Most businesses are realizing that tech-driven solutions will be part of their successful economic recovery and future growth. But where to start?

  • Which tech is right for your business?
  • Which form will it take?
  • Who is a trustworthy source for information and resources?
  • Where to get retrained?How to choose? An existing platform? 
  • Purchasing Software? Investing in Hardware? Retraining staff?
  • All of the above?

Take a listeb to the episode

This series is OpenHub's exploration to discover Pivoteers for the HVTechFest in October 2020. We are proud to investigate and showcase the heroic businesses who were able to pivot and adapt to the new ‘abnormal’ during the shutdown.

Please leave a comment and let us know what you think!

Join us for our next episode with Pivoteer #3: Telehealth provider MonitorMe .Friday, June 12, 2020 at 3:00 pm


Pivoteers & Pioneers webisode series is a resource that empowers Hudson Valley businesses to exchange ideas about how technology can improve our existing operations. Tech may be driving our futures, but with tech that is accessible financially, with short learning curves, and smooth on-boarding. Please join us!


Yulia Ovchinnikova, Founder of OpenHub

Hello! My name is Yulia Ovchinnikova. Open Hub is an open eco-system resource center, committed to building a tech-sector in the Hudson Valley.

Partnering with stakeholders, businesses and talent we promote, train and facilitate towards the growth of a thriving tech-driven economy.

As the founder of OpenHub, everyday we work with Hudson Valley stakeholders to encourage the development of a stronger tech-driven economy.


Hudson Valley Tech Festival 2020 Technology Driven Economic Development


This series is our exploration to discover Pivoteers for the HVTechFest in October, 2020. We are proud to investigate and showcase all these heroic businesses who were able to pivot and adapt to the new ‘abnormal’ during the shutdown.





OpenHub Logo Innovation, Collaboration, Education

OpenHub is happy to produce Pivoteers and Pioneers as our way of contributing to the economic recovery of the entire Hudson Valley.